1. Terms & Conditions

2. Company Information

Shakespeare Putsman, Needham & James and Needham & James Solicitors are business names of Shakespeare Putsman LLP, a limited liability partnership registered in England and Wales with number OC319029. A list of members of the Firm is open to inspection at its registered office; Somerset House, 37 Temple Street, Birmingham, B2 5DJ. Any reference to a “partner” in relation to the Firm means one of its members or employees and does not indicate that any members, employees or consultants of the Firm are carrying on business in partnership.

Shakespeare Putsman LLP is regulated by the Solicitors Regulation Authority which can be accessed by visiting its website at www.sra.org.uk where a link to the Solicitors' Code of Conduct can be found.

Shakespeare Putsman LLP is registered for the purpose of the Value Added Tax Act 1994 with VAT registration number GB 110 303156.

3. Complaints

We hope that we can resolve any problems you may have, including any with your bill, informally and quickly. However if this is not possible you should in the first instance contact our head of compliance, Keith Lyall, by writing to our registered office address, or by telephone on 0121 260 0212, or by fax on 0121 260 0244 or by email. We promise to deal with your complaint openly and to keep you fully informed at all times.

If you would like to discuss our complaints procedure further please contact Keith Lyall.

In the unlikely event that we are unable to resolve your issues you have the right to seek redress from the Legal Complaints Service who can be contacted at Victoria Court, 8 Dormer Place, Leamington Spa, Warwickshire, CV32 5AE or on 0845 608 6565.

4. Disclaimer

This website contains general information based on English law and, although Shakespeare Putsman LLP endeavours to ensure that the content is accurate and up-to-date, no representation or warranty, express or implied, is made as to its accuracy or completeness and therefore the information on this website should not be relied upon. Users should always seek appropriate legal advice from a suitably qualified lawyer before taking, or refraining from taking, any action. The contents of this website should not be construed as legal or other professional advice and Shakespeare Putsman LLP disclaims liability for any loss, howsoever caused, arising directly or indirectly from reliance on the information on this website.

5. Web Site Conditions

Please carefully read theses conditions before attempting to use our Web Site. By accessing our Web Site, you are agreeing to be bound by our conditions set out below. If you do not agree to be bound by our conditions, do not continue to access our Web Site. Please be aware that these conditions may change from time to time and that such modifications are effective immediately, from the time they are included on our Web Site. You should review these conditions of use in order to ensure you are aware of any modifications made to them.

6. Data Protection

The firm will comply with all Data Protection legislation in force in England and Wales. In particular you may request a copy of any personal data and information held by us, providing such request is made in writing. Please note that we reserve the right to charge the statutory fee for providing this information.

If you believe that any personal information we are holding about you is either incomplete or incorrect please contact us in order that we may rectify any such data. Any information then found to be incorrect will be promptly corrected.

Any information we hold on you will be managed in an ethical manner and will be used for our own internal usage only. If you opt to provide us with information about yourself then we may use this information to contact you by methods such as post or email, or we may, from time to time, send you bulletins which we believe may be relevant to you. We will not pass any of this information on to any third party organisation. If you do not want us to use your information in this way please write to us at the following address:-

Data Protection Officer
Shakespeare Putsman LLP
Somerset House
Temple Street
Birmingham
B2 5DJ

We do not collect or compile personally identifying information for dissemination to third parties either for business marketing or consumer business purposes, neither do we sell databases or personal information to any third party.

We may record information of your visit through our Web Site and identify pages that you have visited for the purposes of building statistics on usage of our Web Site, either for our own use or the use of third parties.

7. Confidential Information

The internet is not a secure medium and we cannot be held responsible for securing your privacy. Neither can we accept responsibility for any harm or damage incurred as a result of sending personal information to us over the internet or if we send such information the same way at your request.

If you choose to give us such information via the internet we may need to correspond with you over the same medium, for example to inform you of how such information will be used. If you inform us that you do not wish us to use your information as a basis for further contact, we will respect your wishes.

8. Copyright

All material (including without limitation photographs) on this website is, unless clearly indicated to the contrary, subject to the copyright ownership of Shakespeare Putsman LLP and may not be reproduced in any format and in any circumstances without the prior written consent of an authorised person within Shakespeare Putsman LLP.

Users may access and download the contents of these pages and store a copy on a temporary basis for the sole purpose of viewing the pages. Permanent storage, copying or re-distribution of these pages is prohibited. We encourage appropriate links to our website with prior permission from the web administrator.